You can manage both flows within a single tenant. Typically, you’d configure separate applications, one for the Admin portal tied to your AD/Entra ID provider, and another for your client-facing site using FusionAuth. You can then use login hints or managed domains to direct users to the correct Identity Provider (IdP).

Identity Provider Hints
Managed Domains

We’d like to configure FusionAuth so that our Admin portal authenticates against Active Directory/Microsoft Entra ID, while our client-facing site uses FusionAuth for authentication. Does this setup make sense, and should we use separate tenants for this, or can both flows be managed within a single tenant?

Yes.

A few options. Let's assume you have a FusionAuth instance hosted in your cloud (the cloud instance) and that you'll be running an instance on the cruise ship (the cruise ship instance). The cloud instance contains all user data. The cruise ship instance is going to be set up fresh for each cruise, with a copy of data from the cloud instance. It'll contain just the users on the cruise ship, and applications on the cruise ship will be set up to authenticate against it.

Overview Table

Option	Use When	Notes	Works With FusionAuth Cloud
Use The Cloud Instance	You have connectivity. Included for completeness.		Yes
Cruise Ship FusionAuth With QR Codes	You only want to let the user modify their profile, are okay with the risk of the QR code being stolen and the user being impersonated.	Need to use the API/SDKs to fully implement.	Yes
Cruise Ship FusionAuth With Existing Passwords	You want the cruise ship instance to be the source of truth for users on the ship.		No
Cruise Ship FusionAuth With Existing Passwords And Changes Allowed to Cloud FusionAuth	If accounts of cruise ship users need to be modifiable by people on the cruise ship and on land.	Requires careful profile and credential merge logic.	No

Use The Cloud Instance

Use the cloud FusionAuth instance for all requests. This is the simplest solution, though it may be costly or lead to degraded functionality.

This is mentioned for completeness, but doesn't really address the core issue of missing or intermittent internet connectivity.

Cruise Ship FusionAuth With QR Codes

Here you are migrating the source of truth for these users to the cruise ship instance, excluding passwords, and then syncing the profile data back.

The main reason to choose this option is because it works with a FusionAuth Cloud hosted cloud instance, where you do not have access to the password hashes.

Steps:

1. Copy user profile data to the cruise ship instance using the User API.
2. Create a QR code that is associated with each user and add it to the ticket (or provide it separately). The user can then log in by scanning their phone.
3. The QR code should include the user's login Id. Implement using the passwordless API, starting the passwordless login with the users id, and completing the login by catching the code and using the complete login API call.
4. Mark the accounts as 'on-cruise' in the user.data field. By doing this, you can clearly differentiate between the users on the cruise and anyone else in your CIAM system. This makes it easier to merge their profile data after the cruise.
5. Set up a webhook to disable any updates to these user accounts in the cloud FusionAuth instance while on the cruise. You can do this by setting up a transactional webhook on user.update that fails when the user being updated has the 'on-cruise' attribute set.
6. When on the ship, users can log in with these credentials and access applications, as well as update their profiles.
7. After the cruise is done, compare the profile update timestamps for all users in the cruise instance with the same account on the cloud instance.
8. If the update timestamps do not match, update the cloud instance with the new profile data. Do not move the password hashes.
9. Remove the 'on-cruise' attribute from users in the cloud instance.

Security Warning: This is a security risk! Understand the security model of an account takeover in the cruise ship instance. If anyone else scans the QR code, they can get access to the user's account.

The benefit is simple merging of data. You also don't need access to the database of the cloud instance, because all the data you are merging is available via the API.

After successfully pushing the data to the cloud server, wipe the cruise ship FusionAuth instance.

Cruise Ship FusionAuth With Existing Passwords

Here you are migrating the source of truth for these users to the cruise ship instance, including passwords, and then syncing them back.

Steps:

1. Build an import script by reading the password hashes and other password data from the cloud instance for the users who are going on the cruise.
   • This requires direct database access to the cloud instance.
2. Import the users using the Import API to the cruise ship instance.
3. Mark the accounts as 'on-cruise' in the user.data field.
   • By doing this, you can clearly differentiate between the users on the cruise and anyone else in your CIAM system. This makes it easier to merge their profile and credential data after the cruise.
4. Set up a webhook to disable any updates to these user accounts in the cloud FusionAuth instance while on the cruise. Do this by setting up a transactional webhook on user.update that fails when the user being updated has the 'on-cruise' attribute set.
5. When on the ship, users can log in with their normal credentials and access applications, as well as update their profiles and password.
6. After the cruise is done, compare the update timestamps for all users in the cruise instance with the same account on the cloud instance.
7. If the update timestamps do not match, build an import file with the profile data and updated credentials.
8. Read the credentials from the cruise ship instance database.
9. Remove the 'on-cruise' attribute from users in the cloud instance.
10. Delete the users' accounts in the cloud instance and import the user data from the cruise ship generated file.

The benefit is simple merging back to the cloud instance, because only one instance accepts changes at a time. A user is either managed by the cloud instance or by the cruise ship instance.

Automated account recovery won't work, so plan to allow staff to reset passwords if needed.

After successfully pushing the data to the cloud server, wipe the cruise ship FusionAuth instance.

Cruise Ship FusionAuth With Existing Passwords And Changes Allowed to Cloud FusionAuth

Here you are migrating these users to the cruise ship instance, including passwords, and then merging them back.

Steps:

1. Build an import script by reading the password hashes and other password data from the cloud instance for the users who are going on the cruise.
   • This requires direct database access to the cloud instance.
2. Import the users using the Import API to the cruise ship instance.
3. Mark the accounts as 'on-cruise' in the user.data field so that we'll know which users to merge.
4. When on the ship, users can log in with their normal credentials and access applications, as well as update their profiles and password. The same accounts can be updated in the cloud instance by users or automated processes on land.
5. After the cruise is done, compare the update timestamps for all users in the cruise instance with the same account on the cloud instance.
6. If the update timestamps do not match, build an import file with the profile data and updated credentials. For the latter, you'll need to read from the cruise ship database.
7. Prepare to merge the data from the cruise ship and cloud instances.
8. Read all accounts with the 'on-cruise' from the cloud instance with an update date later than the start of the cruise.
9. Find all the users on the cruise ships with an update date later than the start of the cruise.
10. For each account, see what changes were made:
    • If a cloud instance did not change and the cruise ship instance did not change, remove the 'on-cruise' data marker and do nothing else.
    • If a cloud instance changed and the cruise ship instance did not, remove the 'on-cruise' data marker and do nothing else.
    • If a cruise ship instance changed and the cloud instance did not, prepare an import entry from the cruise ship instance for this user. Delete the cloud instance account and then import the cruise ship instance account.
    • If a cruise ship instance changed and the cloud instance did as well, prepare an import entry from the merged cruise ship and cloud instances. How you do this is business dependent. There may be user profile data that should be merged, and other data that might belong to either the cruise ship instance or cloud instance. The most recent password, wherever it lives, is the one that you should use for the import.
11. When the merge is complete, write an import entry to a file. Remove the 'on-cruise' attribute at the same time.
12. When all accounts have been merged successfully, delete the cloud instance account and then import the merged account.

Automated account recovery won't work, so plan to allow staff to reset passwords if needed.

After successfully pushing the data to the cloud server, wipe the cruise ship FusionAuth instance.

Other Considerations

• If you are only allowing the user to change their profile data, you can move data without accessing the database. If users can change their passwords, you have to have access to the database to re-import them. (Or you can force a password reset.) The same applies to other secrets such as passkeys or TOTP secrets.

• Options 1 and 2 work with FusionAuth Cloud hosted servers, but the other options do not because you don't have access to the database with FusionAuth Cloud.

• If you allow a user to register on the cruise ship server, you will have to check for merge conflicts. If someone registered on the cruise ship, it is possible someone could have done the same on the cloud instance during the time of the cruise. Since you know all the cruise ship users, you can alternatively create accounts for everyone and disallow on ship registration.

• When reading the password hashes, make sure you consult the schema for your version of FusionAuth, because the location of password hashes may change over time.

• Account recovery is not available on the cruise ship, so make sure staff understands how to reset a user's password directly via the admin UI.

• What is outlined above takes the final state of the user from the cruise ship and propagates it back the cloud instance. If you need to keep track of changes to the user on the cruise ship instance and replay them in order, use the webhook and event log to capture the events locally. Then replay them when the cruise ship docks using kafka.

Can I use FusionAuth in a distributed fashion when the internet is non-existent or intermittent? Like if I have a cruise ship, can I copy user data on to it to let them log into apps and possibly change profile or credentials and somehow get that back to a server on the mainland?

@d-chinguun-0301 It doesn't look like you can pass dynamic custom parameters to a connector. It does seem you can configure custom HTTP headers though. If you only have a few applications for the user to log into, you could potentially set up different connectors, each with their own custom http headers.

Also, depending on what you are trying to accomplish, it may be possible to create a webhook that would respond to an event that could potentially tell an application where their most recent login came from.

@ehallpassofficial From what I can tell, you are right on with using the proxy as the way to go. I don't have specific experience with that so would love to hear from the community on theirs as well. I did find an open issue with this request and suggest you upvote it to give it some visibility.

@edschlough If you take a look at the example code from the webhook documentation, it shows how to return errors. Is this what you are after?

Yes, you can create a user without SMTP configured. In the Admin UI, disable the Send Setup Password option and set the password manually during user creation. If you’re using the API, set "sendSetPasswordEmail": false and include a "password" field in the user object.

Users API

Can I create a user in a tenant if SMTP hasn’t been configured? I want to set up an account, but the user isn’t receiving emails (likely because SMTP isn’t set up). Is there a way to manually assign a password so they can log in?

During an upgrade, FusionAuth monitors your deployment, and if it becomes unresponsive for more than five minutes, the on-call engineer is alerted. A snapshot of the database is taken before the upgrade, so a rollback is possible, though it is manual and would result in data loss from the time of the upgrade to the rollback. Rollbacks are very rare and have only happened once in the past four years.

You can safely upgrade directly to 1.59, and many customers do skip versions. The upgrade process is straightforward: once started, the deployment status changes to Upgrading and returns to Active when complete. For production instances, downtime is minimal (typically seconds, if at all) because multi-node deployments use rolling upgrades. Most upgrades take under 20 minutes, though in rare cases they can take up to an hour.

FusionAuth never forces you to upgrade, but if you are running a very old version (1–2 years behind) and encounter issues, support may request that you upgrade before troubleshooting.

Upgrading a Deployment