This is a known issue with Twilio’s SMS service. A good approach is to use a dedicated Twilio phone number only for MFA codes, and another number for other notifications so users are less likely to reply with “STOP.” Alternatively, you could switch to other MFA methods like TOTP, using apps such as Google Authenticator or Authy, or use email-based MFA. Keep in mind that once a user sends “STOP,” Twilio blocks all future messages until they opt back in by texting “START.” Educating users not to reply “STOP” to MFA messages is also helpful.
-
0
Votes2
Posts557
Views -
0
Votes2
Posts390
Views -
0
Votes2
Posts547
Views -
0
Votes2
Posts172
Views -
0
Votes2
Posts451
Views -
0
Votes2
Posts421
Views -
0
Votes2
Posts345
Views -
0
Votes2
Posts568
Views -
0
Votes2
Posts446
Views -
0
Votes2
Posts172
Views -
0
Votes2
Posts192
Views -
0
Votes2
Posts486
Views -
Solved Implementing SSO with Google and Facebook Without a Hosted Login Page in FusionAuth
• • wesley0
Votes2
Posts98
Views -
0
Votes2
Posts455
Views -
Solved Managing User IDs in FusionAuth: Options for Addressing Incorrect Assignments
integration • • wesley0
Votes2
Posts328
Views -
0
Votes2
Posts385
Views -
0
Votes2
Posts323
Views -
0
Votes2
Posts388
Views -
0
Votes2
Posts208
Views -
0
Votes2
Posts256
Views